Privacy policy

Quick Waivers (“Quick Waivers”, “we”, “us”) is an online service that lets businesses build waiver forms, collect electronic signatures, save submissions to Google Sheets and Google Drive, and send automated emails to the people who sign.

This policy covers two groups of people: our customers, the businesses that sign in to Quick Waivers (“you”), and guests, the people who fill in and sign a customer’s waiver. We’re responsible for your account information. For guest information, the business that created the waiver is responsible, and we handle it on that business’s behalf.

From you

• Google account details — your name, email address and profile photo, when you sign in with Google.
• Business settings — business name, logo, brand colors, website, sender name, reply-to email, phone number, time zone and custom domain.
• What you build — your waivers, email templates and workflows.
• Billing details — our payment processor, Mercado Pago, handles your card. We receive only the status of your subscription and a reference for each charge, never your card number.

From guests who sign a waiver

The answers to the waiver’s questions, the guest’s signature, and an audit trail of when it was signed, from which IP address, and on which device and browser. All of it is saved to the business’s Google Sheet and Google Drive.

Automatically

Basic technical information, such as IP address, browser type and error logs, to keep Quick Waivers secure and working. When a workflow sends an email, we record whether it was opened or a link in it was clicked, so the workflow’s If… steps can run.

Quick Waivers asks for the Google permissions below. You review and approve them on Google’s consent screen before anything is connected, and we use each one only for the purpose described. All of them are required for Quick Waivers to work.

What we never do with Google user data

• Sell it.
• Use it for advertising, including retargeting, personalized or interest-based ads.
• Use it to develop, improve or train generalized artificial intelligence or machine-learning models.
• Use it to determine credit-worthiness or for lending.
• Transfer it to anyone else, except as needed to provide the features you use, for security, to comply with the law, or as part of a merger or acquisition with your explicit prior consent.
• Let people read it, unless you ask us to (for example, in a support request), it’s needed for security or to comply with the law, or it has been aggregated and anonymized for internal operations.

Quick Waivers’ use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

You can remove Quick Waivers’ access at any time with Settings → Google → Disconnect Google account, or from your Google Account permissions page. Saving to Sheets and Drive and sending emails stop until you reconnect.

We use information only to:

• run Quick Waivers — publish your waivers, save submissions to your Google account, create signed PDFs and send your workflow emails;
• sign you in and keep your account secure;
• answer your support requests;
• bill you for your plan;
• send you service messages, such as receipts, security alerts and updates to these policies.

We don’t send marketing to your guests, and we never contact them on our own.

Guest submissions pass through our servers on their way to your Google account. We keep only what your workflows still need, encrypted, and only until they finish.

When you delete your account, we delete the data we store within 30 days, except billing records we’re required to keep. Anything saved in your Google account stays there until you delete it.

We don’t sell personal information. We share it only:

• With Google, to save to your Sheet and Drive and send your emails.
• With service providers that help us run Quick Waivers: Google Cloud, which hosts the service, and Mercado Pago, which processes payments. They may use information only to provide their services to us and must keep it secure.
• When the law requires it, or to protect the rights, safety and security of our customers, guests or Quick Waivers.
• In a merger or acquisition, where this policy keeps applying. Google user data is transferred only with your explicit prior consent.

The business that sent you the waiver decides what it asks and how it uses your answers. Your answers and signature are saved to that business’s Google account, and any emails you receive afterwards are sent by the business from its own address. Those emails may record when they’re opened or a link is clicked, and each one includes a link to stop receiving them.

To see, correct or delete your information, contact the business directly. If you contact us instead, we’ll pass your request on to them.

Every page and waiver is served over HTTPS. Google access tokens and guest answers are encrypted at rest with keys held in Google Cloud, and access to our systems is limited to the people who need it to run the service. No system is perfectly secure, but if a breach affects your information, we’ll tell you promptly.

• Access and export. Submissions and signed PDFs are already in your Google account. For anything else we hold, email us.
• Correct. Update your business details at any time in Settings.
• Disconnect Google. Use Settings → Google, or your Google Account permissions page.
• Delete your account. Email us from your account’s address and we’ll delete the data we store within 30 days.

Depending on where you live — for example, in Mexico, the EU, the UK or California — you may have additional rights over your information. Email us to use them; we’ll respond within 30 days.

We use only the cookies needed to keep you signed in and keep Quick Waivers secure. We don’t use advertising or cross-site tracking cookies.

Quick Waivers is built for businesses and isn’t directed to children. When a waiver covers a minor, a parent or guardian fills it in, and the information is controlled by the business.

We’ll post any changes on this page and update the date at the top. If a change is significant, we’ll email you at least 30 days before it takes effect. We won’t use Google user data in a new way without asking for your consent first.

Questions about privacy, or a request about your data? Email info@quickwaivers.com and a real person will reply.